Staff related factors contributing to quality in Open and Distance Learning
Quality is one of the main concerns among institutions and stakeholders today especially those involved in open and distance learning (ODL). This study sought to examine staff related factors contributing to quality in the Zimbabwe Open University. The study was qualitative. Open-ended questionnaires, interviews and autobiographical accounts were used to collect the qualitative data. A purposive sample of 18 full time and 35 part-time lecturers from the department of education in the Zimbabwe Open University participated in the research. // The study found out that staff support, well-coordinated and systematic step-by-step processes of staff induction, staff development, caring for workers, adequate funding and results based incentives were vital to quality in an ODL institution. Staff also cited competencies in, positive attitudes towards and commitment to the philosophical underpinnings of open and distance learning as factors contributing to quality in ODL. The study recommended that a quality improvement framework, which is more adaptable to individual contexts, must be developed as institutional policy and strategy for continuous improvement of ZOU staff. Further research could be done on the organisational factors contributing to quality and an appropriate quality framework for ZOU.
MetadataShow full item record
Showing items related by title, author, creator and subject.
Reflective teaching pedagogy as innovative approach in teacher education through open and distance learning Navaneedhan, C Girija (2010-11)Reflective teaching methodology involves questioning one own self to bring perfection by asking the following questions: • Which teaching model am I using? • How does it apply in specific teaching situations? • How well ...
Takwale, M G; Desai, C K; Kale, Y G; Panchpor, U (2010-11)Education is the key for development and prosperity of any society. Education is a way to acquire knowledge; and knowledge is the foundation for entering successfully into the new global society. However, if education is ...
Learners and Tutors Perceptions Regarding the Quality of the Study Materials and Support Services: Formulate a QA Framework for BOU Numan, Sharker M (Commonwealth of Learning (COL) and Open University Malaysia (OUM), 2016-11)Quality Assurance (QA) is essential for improving organizational efficiency and effectiveness which increasing public accountability. QA criterion must be clear and transparent, it should be achievable and must meet ...
An exploratory study on factors contributing to drop- out of learners at Namibia College of Open Learning (NAMCOL) Kavetuna, Joel (2010-11)This study on the reasons why learners drop out from NAMCOL was important to do because NAMCOL has experienced an increase in the drop outs rate. Of course, the reasons for dropout are numerous and complex. Accordingly, ...
Chakanyuka, Sharayi; Chiome, Chrispen; Chabaya, Owence (2010-11)Distance education has been viewed internationally as a viable option for improving access to, and the equity and quality of basic education in various settings (McQuaide, 2009). It is a way to educate people who would ...