Guides & Toolkits

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    Open Access
    Quality Assurance in Distance Education: The University Council of Jamaica’s Guides in Implementing the Distance Education Standards, 2022
    (2024-07) Commonwealth of Learning (COL); University Council of Jamaica (UCJ)
    To improve national capacity in implementing the Distance Education Standards (2022), COL supported the University Council of Jamaica (UCJ) in developing a two-part training toolkit – a Facilitator’s Guide and a Learner’s Guide – for use by higher education institutions to explore problems and to find solutions to quality assurance issues when delivering distance education programmes.
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    Open Access
    Developing Policy Guidelines for Artificial Intelligence in Post-secondary Institutions
    (2024-06) Ally, Mohamed; Mishra, Sanjaya
    Based on a scoping review of the institutional policies and guidelines related to artificial intelligence in teaching and learning, this report presents a framework and guidelines on developing context-specific policies for using AI in teaching and learning. It identifies the key stakeholders, issues to be discussed and provided a competence framework for developing relevant policies for ethical use of AI in post-secondary institutions.
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    Open Access
    Institutional Learner Support Services Manual
    (2024-05) Commonwealth of Learning (COL)
    The Learning Support Services Manual offers comprehensive guidelines for managing learner support in Open and Distance Learning (ODL) institutions. It covers planning, implementation, and provision of support through various subsystems to aid learners in their academic journey. The manual emphasizes three essential elements: learner support services, technologies facilitating support, and support facilities/resources. It advocates for continuous support across key stages of the learner journey, including enrolment, orientation, course delivery, guidance, and graduation. By drawing on research and best practices, it proposes diverse support services aimed at enhancing learning outcomes and addressing learners' diverse needs. Additionally, it includes self-assessment tasks for staff to identify gaps and improve support provision.
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    Open Access
    Supporting Learners Studying through ODFL: A Guide for Parents in the Pacific
    (2023-12) Commonwealth of Learning (COL)
    This guide is designed for parents and guardians of children living in Pacific Island countries who wish to support their children in Open, Distance and Flexible Learning (ODFL). It addresses the adaptive and supplemental support parents should offer their children who are engaging in forms of ODFL, either as part of their in-class learning or in a fully online medium of instruction, whether by choice or in response to school closures or emergency circumstances. This guide was developed as part of the Partnership for Open, Distance and Flexible Learning in the Pacific Project, supported by Ministry of Foreign Affairs and Trade, New Zealand.
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    Open Access
    Guide to QA of ODFL Provision in the Pacific
    (2023-08) Commonwealth of Learning (COL)
    This guide to quality assurance of Open, Distance and Flexible Learning (ODFL) provision is intended to support Ministry of Education officials and teachers in the Pacific to roll out high quality distance education in their own contexts. Whilst expansion of ODFL has significantly increased participation in education, upholding the quality of provision cannot be overemphasised. The guide contains six units: (1) Understanding quality and quality assurance in ODFL; (2) Key components of quality in ODFL; (3) Implementing quality in ODFL; (4) Enhancing quality through policy; (5) ICT infrastructure and quality; and (6) optional readings. This guide was developed as part of the Partnership for Open, Distance and Flexible Learning in the Pacific Project, supported by Ministry of Foreign Affairs and Trade, New Zealand.