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Exploring Students' Perspectives on Online Proctoring: Benefits, Challenges, and Impacts on Digital Assessment Practices at the University of Mauritius

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Abstract
With the rapid expansion of online education, the University of Mauritius (UoM) has introduced an online proctoring tool on a one-year trial basis to support remotely conducted assessments and to ensure academic integrity. While such tools aim to prevent cheating and promote fairness, they also present unique challenges for students. This study explores the perceptions of full-time undergraduate students regarding the tool’s implementation and its implications for blended/online learning environments. Using an exploratory qualitative survey, the research gathers insights into students’ experiences, including benefits, challenges, accessibility, ease of use, and comparisons with traditional assessments. As UoM’s first encounter with a proctoring tool in an academic setting, the research emphasizes understanding practical implications over statistical precision. The online survey consisted of 12 questions addressing students’ overall experience, specific feedback on proctoring features, and general impressions. The findings aim to provide guidance for students, academics and technical staff, facilitating effective adoption of online proctoring tools by addressing associated complexities. This research adds to the growing discourse on integrating proctoring technologies in higher education, contributing to the evolving landscape of digital assessments in higher education. PCF11 Plus: Beyond the Forum Sub-Theme: Changing mindsets for inclusive open education Paper ID: 2377
Country
Mauritius
Region
Africa
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Date
2025-09
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Publisher
Commonwealth of Learning (COL)
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