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Building Resilient Assessment Systems: An Exploration of Online Proctoring at the National University of Samoa
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Abstract
The need build resilient assessment systems urged the National University of Samoa (NUS) to trial and evaluate a variety of online proctoring systems to ensure the offering of safe and secure exams online. The aim of the 4-phase research was to answer the following question: “What are some feasible options for online proctoring systems (OPSs) for offering online exams for NUS?”. This paper is based on the last phase of a 4-phase study conducted at NUS to evaluate the feasibility of using two proctoring systems, Integrity Advocate and Proctorio, for online exams, particularly during lockdown. Specifically, the objectives were to i) trial and evaluate the suitability of each OPS as well as the type of exam mode (two options: in the laboratory or from home) using a diffusion of innovation framework and from the evaluation, recommend a suitable OPS for NUS. Both between-subjects and within-subjects analyses revealed highly positive responses for both OPS and exam mode across the 5 variables of the diffusion of innovation model of relative advantage, compatibility, ease of use, observability, and trialability. The findings, along with an investigation into the systems’ features, indicated that while both options were well received, Proctorio offers a broader scope of features than Integrity Advocate. The recommendations which emerged from the study ensured resilience in assessment systems in the case of future lockdowns and disruptions.
PCF11 Plus: Beyond the Forum
Sub-Theme: Sustaining communities of learning and practice in innovative open education
Paper ID: 1136
Subject
Country
Samoa
Region
Pacific
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Adobe PDF, 300.38 KB
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Date
2025-09
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Publisher
Commonwealth of Learning (COL)
