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An Investigation of the Accessibility, Use and Benefits of NOLNet Affiliated Centres to ODL Students in Namibia

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Abstract
This paper investigates the accessibility, use, and benefits of fifteen selected non-governmental NOLNet-affiliated centres to ODL students. The Namibian Open Learning Network Trust (NOLNet) in 2001, was established at the request of the Government of the Republic of Namibia to reach the Government's goal of Education for All (EFA). It aims to enhance access to quality education by facilitating collaboration among publicly funded Open and Distance Learning (ODL) institutions in “Land of the Brave” (NOLNet, 2016). The following institutions were the founding members of NOLNet: The Namibian College of Open Learning (NAMCOL), The University of Science and Technology (NUST) through its Centre for Open and Lifelong Learning (COLL), and the University of Namibia (UNAM) through its Centre for Open, Distance and eLearning (CODeL). A mixed-methods research approach was adopted, combining qualitative and quantitative methods. Structured and semi-structured questionnaires were used for data collection. The study found limitations in Information and Library Centres accessibility, including restricted access based on institutional affiliation, lack of inclusivity for students with disabilities, and low awareness of available resources. Nonetheless, centres provide critical academic support, including ICT infrastructure, administrative services, and access to learning materials. Recommendations include enforcing MoU compliance, expanding awareness, enhancing inclusivity, and staff development in customer care. These findings underscore the importance of maintaining NOLNet centres as vital support structures for ODL students in Namibia. PCF11 Sub-Theme: Changing Mindsets for Inclusive Open Education Paper ID: 0464
Country
Namibia
Region
Africa
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Date
2025-09
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Commonwealth of Learning (COL)
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