Communicating Effectively with Tourists

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Date
2002
Authors
Taufatofua, Lu’isa
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Commonwealth of Learning, Vancouver; ommunity Development and Training Centre; The Open Polytechnic of New Zealand
Abstract

This course is intended to get participants to think about the importance of communicating effectively with tourists, both from the tourists’ viewpoint and their own. It is intended as a basic introduction for people who may not know much about tourists or ways of communicating with tourists.

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Technical/Vocational Education and Training (TVET),Hospitality and Tourism,Course or Learning Material
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