ICT in Open Distance Learning: Issues and Challenges
Information and Communication Technology (ICT) is playing a vital role in open and distance learning (ODL) to meet the requirements and expectations of the learners’ in large scale. It is difficult to perform the same using any traditional institutional system due to its limited resources. ICT has various proven tools and technologies to meet the requirements of a learner at various phases of learning cycle viz the admission phase, the learning phase, the evaluation phase and finally the certification phase as a service. Due to heterogeneous requirements in open distance learning, there are issues and challenges that are to be addressed in usage of the technology and the service(s) being provided through ICT. The paper emphasizes the issues and challenges on the computing & network infrastructure, portability with respect to hardware & software and various learner support services. The paper also presents on security issues of a service in terms of its availability, authenticity, confidentiality and access control so that one can ensure a service to the utmost satisfaction of a learner in open distance learning system.