Institutional Learner Support Services Manual

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dc.contributor.corporateCommonwealth of Learning (COL)
dc.coverage.spatialPan-Commonwealth
dc.date.accessioned2024-05-28T23:23:38Z
dc.date.available2024-05-28T23:23:38Z
dc.date.issued2024-05
dc.description.abstractThe Learning Support Services Manual offers comprehensive guidelines for managing learner support in Open and Distance Learning (ODL) institutions. It covers planning, implementation, and provision of support through various subsystems to aid learners in their academic journey. The manual emphasizes three essential elements: learner support services, technologies facilitating support, and support facilities/resources. It advocates for continuous support across key stages of the learner journey, including enrolment, orientation, course delivery, guidance, and graduation. By drawing on research and best practices, it proposes diverse support services aimed at enhancing learning outcomes and addressing learners' diverse needs. Additionally, it includes self-assessment tasks for staff to identify gaps and improve support provision.
dc.identifier.urihttp://hdl.handle.net/11599/5604
dc.language.isoen
dc.publisherCommonwealth of Learning (COL)
dc.rights.urihttps://creativecommons.org/licenses/by-sa/4.0/
dc.subjectAssessment
dc.subjectLearner Support
dc.subjectOpen and Distance Learning (ODL)
dc.subjectTechnology and Innovation
dc.titleInstitutional Learner Support Services Manual
dc.typeBooklet
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