The Development of Open and Distance Educational Resources and Practices within the Service Industry of Tourism

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2008-09
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Commonwealth of Learning (COL)
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PCF5 Sub-theme: Livelihoods // Hillary Jenkins is a Programme Manager for the Diploma in Applied Travel and Tourism, Otago Polytechnic, Dunedin, New Zealand. Hillary has worked in the educational tourism sector for the past seven years and has a Bachelor of Commerce Degree and a Post Graduate Certificate in teaching (information communication) from Otago University. Hillary has a background in print journalism. She is also the project manager for the tourism programme development. // This presentation and the following discussion will look at all areas outlined in the abstract but will primarily focus on the use of Wikieducator in the development of a new tourism programme for Otago Polytechnic and the use an open platform for delivery. It will also address attempts, through the use of Wikieducator, to form a community of learning with other educational providers or organisations in the service sector of tourism. Recommendations will be offered as potential guidelines for the use of Wikieducator, those wanting to develop using an open platform and the development of a community of learning. // The tourism project has also been a response to the strategies and values of the New Zealand Tourism Strategy 2015, recently launched by the Prime Minister Rt Hon Helen Clark, - in particular the need for communities and operators to build strong relationships and recognise each other as important contributors to the industry globally. (Reference) Otago Polytechnic is also working hard to create an environment of sustainability (reference) not only in its curriculum but also as a physical campus. Use of Web 2.0 and Wikieducator technology is viewed as one viable way to contribute to this drive. Otago Polytechnic is a tertiary provider focussing on skills based, technical education and occupational training. It offers a range of New Zealand accredited degrees, diplomas and certificates (Wikipedia, 2006). // Many of the schools within Otago Polytechnic have delivered programmes both by distance and face to face by way of a proprietary learning management system called “Blackboard” (closed platform). The need for greater flexibility in curriculum and distributed methods of delivery outside of a closed environment has at times created a challenge for Polytechnic teaching staff. This is because of the default copyright restriction All Rights Reserved CCL on all their educational content and course development. // For over two years, a few individuals across 10 departments have been exploring the use of wikis to develop and manage a number of open access Otago Polytechnic courses and teaching resources repositories. Currently there are courses offered as open educational resources on Wikieducator. Some of these received project funding (such as tourism) all of which are undergoing development. This represents around 15 full time lecturing staff and 5 part-time programme designers regularly using the Wikieducator for their online courses. // In 2006 an Educational Development Centre for staff development, online and flexible learning development, and research into educational development was formed. During 2007 Otago Polytechnic senior management approved a revised Intellectual Property Policy. In effect, the existing All Rights Reserved default CCL was replaced by a Some Rights Reserved - Attribution (CC BY). This would effectively give staff intellectual property ownership rights with an option of restriction. This policy change went hand in hand with institutional strategic objectives and leadership in flexible learning, multimedia training and technical support. One of the centre’s duties is to administer a contestable fund for assistance in the development of flexible learning. This also provides a project designer whill will aid and assist the programme manager who acquires the funds. // There is a recommendation that all staff use the least restrictive copyright over Intellectual Property. It is hoped replacing an All Rights Reserved CCL default copyright with the recommended (CC BY) copyright will foster collaboration, avoid the legalistic complications when practitioners, re-use resources that have attribution restrictions. (Otago Polytechnic Intellectual Property, 2007) // Paper ID 377

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New Zealand
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Pacific
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