Communicating Effectively with Tourists

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Date
2002
Authors
Taufatofua, Lu’isa
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Commonwealth of Learning, Vancouver; ommunity Development and Training Centre; The Open Polytechnic of New Zealand
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This course is intended to get participants to think about the importance of communicating effectively with tourists, both from the tourists’ viewpoint and their own. It is intended as a basic introduction for people who may not know much about tourists or ways of communicating with tourists.
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Technical/Vocational Education and Training (TVET), Hospitality and Tourism, Course or Learning Material
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