Quality Assurance in Asian Open and Distance Learning: Policies and Implementation

dc.contributor.author Darojat, Ojat
dc.contributor.author Nilson, Michelle
dc.contributor.author Kauffman, David
dc.coverage.spatial Asia en_US
dc.date.accessioned 2015-09-28T23:47:11Z
dc.date.available 2015-09-28T23:47:11Z
dc.date.issued 2015
dc.description.abstract Open universities have emerged as an innovative pillar in the expansion of access to higher education participation, with single-mode distance education providers broadening access in many countries through economies of scale supported by large enrolments. These models raise questions about the quality of education provided. This paper reports on a comparative case study of quality assurance (QA) programs in distance education at three open universities in Southeast Asia. Focusing on QA development and implementation in learner support services, the study explored QA policies, supporting management practices and structures, and the influence of internal and external environmental factors, as identified through thematic analysis of data from semi-structured interviews and policy documents. The results showed many similarities in QA for learner support at the three institutions. Their learner support services were determined to be responsive to government and external quality agencies, external cultural and language factors, and student feedback. // Editorial Note: Anak Bangsa Open University (ABOU) is a pseudonym used for another university, and there is no ABOU as such. All references are to actual documents and processes of the said university, but readers may not find the documents cited under ABOU in the references. en_US
dc.identifier.uri http://hdl.handle.net/11599/1700
dc.language.iso en en_US
dc.publisher Commonwealth of Learning (COL) en_US
dc.relation.ispartofseries Journal of Learning for Development;vol. 2, no. 2
dc.source.uri http://jl4d.org/index.php/ejl4d/article/view/105
dc.subject Quality Assurance en_US
dc.subject Open and Distance Learning (ODL) en_US
dc.subject Distance Education en_US
dc.title Quality Assurance in Asian Open and Distance Learning: Policies and Implementation en_US
dc.type Journal Article en_US
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