Coaching for Change Management and Institutional Development: The Case of the Programme Delivery Department in The University of the West Indies, Open Campus
Coaching for Change Management and Institutional Development: The Case of the Programme Delivery Department in The University of the West Indies, Open Campus

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Date
2013-11
Authors
Yusuf-Khalil, Yasmeen
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Abstract
This study explores the use of informal coaching techniques to inspire and drive change to
institutionalise an ODL departmental culture of excellence aimed at long-term organizational
benefits. Qualitative methods were used in data gathering and analysis (inclusive of critical
reflexivity), which allowed further opportunities to reflect on practice and discern meaning and
clarity. // Paper ID: 223
Description
Subject
Change Management,
Non-Formal Education,
Open and Distance Learning (ODL),
Institutional Development
Country
Barbados
Region
Caribbean and Americas