2015-03-202015-03-202000http://hdl.handle.net/11599/443* Module 1: Assertiveness * Module 2: Effective Communication * Module 3: Self-Management Skills * Module 4: Leadership * Module 5: Understanding the Organisational Culture * Module 6: Team Building * Module 7: Managing Conflict * Module 8: Strategic Planning * Module 9: Delegation * Module 10: Conducting Productive Meetings * Module 11: Report Writing and Presentation * Module 12: Interviewing Skills (Please note that module 9 is not available.) NB publication date is unknown.http://creativecommons.org/licenses/by-sa/4.0Education ManagementCourse or Learning MaterialCourse