Evaluation of Global Online Training Activities of the International Training Centre of the International Labour Organization (ITCILO) in 2020

Abstract

PCF10 Sub-theme: Fostering Lifelong Learning // This paper reports on an evaluation of the online training activities of the International Training Centre of the International Labour Organization (ITCILO) in Turin (Italy). The purpose of this evaluation is to assess the design, implementation and quality of training activities of ITCILO that were delivered in an online distance learning mode since the outbreak of COVID-19 in 2020. The methodology for this evaluation included quantitative and qualitative evaluation methods to provide conclusions and recommendations from the findings, substantiated with statistical data and case studies documenting good practice. 1.284 responses from 151 different countries were collected from a participant's survey, and in-depth interviews were conducted with ITCILO's staff members (27), institutional clients (2), and participants (7). The results of the evaluation are reported in terms of training outreach, learning effectiveness, learner preference of the international online training activities. For example, the number of enrolments on the Centre’s training activities increased dramatically, caused by the rapid adoption of online training activities during the Covid-19 Pandemic. Subsequently, 75 % of the participants said they would prefer digital training activities (blended or fully online) in the future. However, internet connectivity is still a problem in many countries: 50 % of participants from Africa, Asia, the Middle East, and Oceania reported they had regular issues with internet connectivity that disrupted their learning. Based on the findings, ten recommendations for the further development of ITCILO's online training activities are presented. // Paper ID 0979