Moving An Institute Online - Challenges and Experiences

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Date
2022-09
Authors
Singh, Neeta
Ravichandran, Lavanya
Vadlamani, Aditya
Kt, Revathy
Tadinada, Prabhakar
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Publisher
Commonwealth of Learning (COL)
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Abstract
PCF10 Sub-theme: Inspiring Innovations // This paper covers issues in moving an Institute of 10,000 students and faculty online and managing the services. Here are some of the processes and innovations we set up to achieve this: Laptops and internet connections were arranged for needy students through Alumni donations. A Help Desk operated from 800am to 1200 midnight. The highest call load was observed at the beginning of the semester and during exams. Typical problems were ‘password not working’ and ‘not able to take the exam due to connection problems’. Faculty were trained on pedagogical issues in online teaching, and best practices on How to engage students in live lectures, especially for large classes that needed attention. LMS enhancements and integration with video conferencing platforms enabled automatic attendance marking for live lectures. Assessments posed issues. Student bandwidth would be erratic, creating problems while submitting the answer scripts. Platform logs were analyzed to check if the complaint was genuine (due to bandwidth) or spurious. Cheating during exams: Apart from proctored platforms like ProctorU and Codetantra, innovations like using Zoom simultaneously with the LMS were tried. Low value and continuous evaluation seem to reduce cheating. Differently abled persons needed special attention. // Paper ID 1245
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Subject
Online Learning, Assessments, Learning Management Systems (LMS)
Country
India
Region
Asia
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